March 29, 2003
Dear Tom,
Here's the bill from our cleaning service—if I say "cleaning ladies" they leave me nasty feminist notes. We paid it, and so if there's anything left in State Farm's kitty, you can send it to us.
We're enjoying what amounts to our brand new house, and certainly do thank you guys for the experience. Eileen and I decided that we don't trust our dentist as much as we trust Kistler Pole Buildings, and we let him put his fingers in our mouths. We'd like to send thank you notes to everybody concerned, but besides Bill, we don't know the last names of the rest of the crew members. Could you send them to us?

Thanks,
Jim and Eileen Nechas